Terms & Support

Reach the stove if it will not simmer.

Use Remakx for home remakes. Plaza is a shared counter — keep it tidy. This page is also the support URL for App Store questions.

Effective 9 September 2026

Write to this kitchen

Email support@remakx.app

Tell us the device, iOS version, and what you were doing (Twin Frame, coins, Plaza). We read English. We aim to reply within a few weekdays.

Email support Privacy Policy

The app

Remakx lets you keep a reference plate, shoot a remake in Twin Frame, pin textures, log pantry and method, and optionally post a snapshot to Plaza. It is for home cooking, not restaurant listings.

The kitchen on your phone is yours. We may update the app, sample plates, or Plaza layout. We may refuse or remove Plaza posts that break the house rules below.

Plaza house rules

You must agree to these guidelines in the app before Plaza opens. We may remove a post or limit Plaza access if the rules are broken.

Coins

Coin packs are optional consumable purchases through Apple. Prices are shown in the app in your store currency. Coins spend on exports such as a Remake Sheet PDF or an HD Texture Card. Purchases are final except where Apple’s refund rules apply — request those from Apple, not from this inbox.

If coins did not land after Apple shows a successful charge, write to support with the approximate time of purchase. Do not send screenshots of full card numbers.

Common stove snags

Intellectual property

You keep rights in photos you shoot. By posting to Plaza you let Remakx show that snapshot in the feed and on this cook’s locker. Do not post work you do not have the right to share.

Disclaimer

Remakx is a kitchen log, not medical or nutrition advice. Recipes and temperatures you write are your own. The app is provided as available. We are not liable for a ruined roast or a missed reminder, to the extent the law allows.

Contact

Remakx support · support@remakx.app

Privacy details live on the Privacy Policy.

Remakx · Terms & Support · Last updated 9 September 2026